Care For Your Jewellery
Congratulations on the purchase of your beautiful new piece or pieces of Secrets Shhh jewellery. Because we care about you, we would like to share our secrets and important information on how to care for your jewellery and keep it looking beautiful for years to come.
Caring For YOur Jewellery
Your jewellery will be forever admired, therefore it is important that proper care is given to ensure your stones and metals always sparkle at their best. Dust, lotions, soaps and daily wear can cloud the brilliance of your stones and dull the surface of your jewellery. We recommend using our Gold or Silver Jewellery Cleaner, and other jewellery cleaning solutions - be sure you follow the instructions as prescribed by the manufacturer for the best results.
Professional Clean
Secrets also offers a complimentary cleaning service. Simply call into the store of your choice at any time and we will professionally clean your jewellery for you. Alternatively you can arrange to send your jewellery back to our workshop for this service via our online store. We will inspect and clean your jewellery free of charge, however rhodium plating and postage fees will apply.
Ongoing Care
Please always avoid wearing your fine jewellery in situations that can cause damage, such as gardening, gym sessions, active sport and heavy lifting. It is likely you will damage your jewellery during these activities. It is relatively easy to bend a ring band when lifting weights or using gym equipment or even riding bikes or any other activities where you may be gripping objects tightly with your hands. Please also remember that hard and abrasive surfaces can damage your stones and your jewellery. Please also remember that hard and abrasive surfaces may damage or scratch your gemstones and jewellery.
Chemicals may also discolour or tarnish your jewellery, so avoid wearing your jewellery in a pool, hot tub or sauna. Make up, hairspray, perfumes, antiperspirants, body acidity, and some sulphur-based drugs may also discolour or tarnish your jewellery. If this happens your jewellery can usually be repolished and rhodium plated if necessary however there may be a small fee to do so.
It is recommended to take pendants and earrings off when sleeping and store carefully in your jewellery case to avoid damage to chains, earring posts and to avoid lost butterfly clasps.
Please remember fine jewellery is delicate and care is required to ensure you may enjoy your pieces for a lifetime.
Maintenance
Time worn claws or settings may result in the loss of a stone and therefore we recommend that you bring your jewellery into your local Secrets Shhh on an annual basis for a maintenance check, or arrange with our Customer Service Team via our Online Store.
Cultured Fresh Water PEarls
Cultured fresh water pearls are very delicate and should be treated with care. To clean, simply wipe them with a soft dampened clean cloth, or use our recommended Secrets jewellery cleaner. Pearls can be damaged or scratched if exposed to rough surfaces or chemicals such as laundry cleaner or ammonia.
White Gold
White gold jewellery is made from natural yellow gold which is then alloyed with various white metal alloys to create white gold. In its natural state white gold has a greyish appearance. White gold jewellery is then rhodium plated to produce a beautiful lustrous finish. To ensure your jewellery always looks its best, it will need to be re-rhodium plated periodically. This is standard for all white gold jewellery. How often it will need to be re-rhodium plated will vary depending on the type of chemicals encountered during wear, the amount of wear, and your natural acidity levels. We apply a small fee for this service.
Sterling Silver
All silver Secrets Shhh jewellery is made from Sterling Silver, which is the highest grade of silver used in jewellery manufacturing. Like white gold, silver jewellery is typically rhodium plated to produce a high quality lustrous finish. Over time this plating will fade and can be reapplied for a small fee.
Caring For YOur Jewellery
Your jewellery will be forever admired, therefore it is important that proper care is given to ensure your stones and metals always sparkle at their best. Dust, lotions, soaps and daily wear can cloud the brilliance of your stones and dull the surface of your jewellery. We recommend using our Gold or Silver Jewellery Cleaner, and other jewellery cleaning solutions - be sure you follow the instructions as prescribed by the manufacturer for the best results.
Professional Clean
Secrets also offers a complimentary cleaning service. Simply call into the store of your choice at any time and we will professionally clean your jewellery for you. Alternatively you can arrange to send your jewellery back to our workshop for this service via our online store. We will inspect and clean your jewellery free of charge, however rhodium plating and postage fees will apply.
Ongoing Care
Please always avoid wearing your fine jewellery in situations that can cause damage, such as gardening, gym sessions, active sport and heavy lifting. It is likely you will damage your jewellery during these activities. It is relatively easy to bend a ring band when lifting weights or using gym equipment or even riding bikes or any other activities where you may be gripping objects tightly with your hands. Please also remember that hard and abrasive surfaces can damage your stones and your jewellery. Please also remember that hard and abrasive surfaces may damage or scratch your gemstones and jewellery.
Chemicals may also discolour or tarnish your jewellery, so avoid wearing your jewellery in a pool, hot tub or sauna. Make up, hairspray, perfumes, antiperspirants, body acidity, and some sulphur-based drugs may also discolour or tarnish your jewellery. If this happens your jewellery can usually be repolished and rhodium plated if necessary however there may be a small fee to do so.
It is recommended to take pendants and earrings off when sleeping and store carefully in your jewellery case to avoid damage to chains, earring posts and to avoid lost butterfly clasps.
Please remember fine jewellery is delicate and care is required to ensure you may enjoy your pieces for a lifetime.
Maintenance
Time worn claws or settings may result in the loss of a stone and therefore we recommend that you bring your jewellery into your local Secrets Shhh on an annual basis for a maintenance check, or arrange with our Customer Service Team via our Online Store.
Cultured Fresh Water PEarls
Cultured fresh water pearls are very delicate and should be treated with care. To clean, simply wipe them with a soft dampened clean cloth, or use our recommended Secrets jewellery cleaner. Pearls can be damaged or scratched if exposed to rough surfaces or chemicals such as laundry cleaner or ammonia.
White Gold
White gold jewellery is made from natural yellow gold which is then alloyed with various white metal alloys to create white gold. In its natural state white gold has a greyish appearance. White gold jewellery is then rhodium plated to produce a beautiful lustrous finish. To ensure your jewellery always looks its best, it will need to be re-rhodium plated periodically. This is standard for all white gold jewellery. How often it will need to be re-rhodium plated will vary depending on the type of chemicals encountered during wear, the amount of wear, and your natural acidity levels. We apply a small fee for this service.
Sterling Silver
All silver Secrets Shhh jewellery is made from Sterling Silver, which is the highest grade of silver used in jewellery manufacturing. Like white gold, silver jewellery is typically rhodium plated to produce a high quality lustrous finish. Over time this plating will fade and can be reapplied for a small fee.
